What Happens After You Order
Ordering your custom event display is just the beginning. Our team will guide you through every step to ensure your display looks exactly the way you envisioned before it goes into production.
1. Order Review
Once your order is submitted, our team will review your package selection, uploaded files, and design instructions. If we have any questions, we'll contact you right away.
2. Custom Design
Our designers will create a custom design based on the information and artwork you provide. If you don't have artwork, don't worry. Professional graphic design is included with every package.
3. Digital Proof
You'll receive a digital proof by email within approximately 2–3 business days. Review it carefully and let us know if you'd like any changes.
4. Production
Once you approve your artwork, we'll begin production using premium commercial-grade materials and full-color dye sublimation printing.
5. Free Shipping
When production is complete, your order will ship directly to your door at no additional charge. You'll receive tracking information as soon as your order leaves our facility.
What's Included
Every Event Display Package Includes:
Commercial-grade aluminum event tent frame
Premium full-color dye-sublimated graphics
Professional graphic design
Digital proof before production
Unlimited revisions before artwork approval
Premium weather-resistant materials
Free shipping anywhere in the continental United States
Production Timeline
Order Review: Within 1 business day
Initial Design Proof: Approximately 1–2 business days
Production: Approximately 2–5 business days after artwork approval
Shipping: Tracking information provided when your order ships
Production times may vary during peak seasons.
Artwork Requirements
For the best print quality, we recommend uploading:
Vector artwork (.AI, .EPS, or .PDF)
High-resolution PNG files with transparent backgrounds
High-resolution JPG files (300 DPI or higher)
Don't have professional artwork? No problem. Our graphic design team can create or recreate your artwork as part of your package.
Frequently Asked Questions
Can I make changes after placing my order?
Yes. You'll receive a digital proof before production begins and may request revisions before approving your artwork.
When do you begin production?
Production does not begin until you approve your final artwork proof.
What if I don't have a logo?
No problem. We can help create or recreate your logo and graphics as part of your included design services.
Can I reorder later?
Absolutely. We keep your approved artwork on file, making future reorders quick and easy.
Can I order multiple packages?
Yes. Increase the quantity during checkout if you need multiple identical packages. If you need a custom combination of packages, please contact us before placing your order.
Need Help?
If you have questions before placing your order, we're here to help.
Fingerprint Ideas
512-817-2200
info@fingerprintideas.com
